Privacy Policy

“King’s Africa Adventure” (refer as KAA) respects your privacy and is committed to protect the personal information that you share with us. By using this Site or communicating via email or telephone or otherwise with KAA, you are accepting the practices described in this Privacy Policy.

Information Collection When you browse the Site and have not registered for any online service from KAA, you browse anonymously. Personal Information (“Personal Information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains including, but not limited to, a first and last name, E-mail address, a home, postal or other physical address, or other contact information) is not collected as you browse. KAAdoes, however, use “cookies,” “client variables” and “session variables” to collect information about how the Site and server are used and to recognize you as aKAAonline service user when you re-enter our Site. Information, such as the server your computer is logged onto, your browser type, and whether you entered the Site via a Website or E-mail hyperlink, is collected and tracked in aggregate. This information is used for the purpose of measuring response rates to Web page and E-mail hyperlinks as well as overall Site activity and performance. We offer you choices when we ask for personal information, whenever reasonably possible. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. We will provide you access to your personal information upon request, within reason, and to let you correct such data if it is inaccurate and delete it.

When you register for or request any service, you may be asked to provide us with Personal Information, which is used to enhance your Site experience, expedite communications, allow you to receive electronic/postal mailings from KAA, or to be contacted as requested. You may volunteer such information when you interact with us by telephone, email, by entering details in our website, or by speaking to one of our travel experts or staff. Additionally, we may request your upcoming travel plans and the next destination you plan to visit which allows us to further personalize information and E-mail messages you may receive to meet your specific needs, as well as make KAAproduct improvements. We may also use this Personal Information in aggregate to generate market research reports.

When you are travelling with us, we may take video and images of you that may be used in brochures, in our advertising, and on our website. All participants of KAA trips authorize KAA to use his/her image (such as photograph, videotape, film or pictorial representation or recorded voice). If you do not wish for this to happen please notify KAA in writing at info@kingsafrica.com.

IP Addresses KAAcollects the IP addresses used to access our Site and the dates and times of access. This information is used to analyze trends, administer the Site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not personally linked to identifiable information.

Information Use We may use Personal Information you have given us with any of our group of companies, including our parent companies and any of our subsidiaries or commonly-owned companies, to for example, provide a service, ensure proper booking, measure consumer interest in our various products and services and inform you about products and services. If you have provided your E-mail address to us or to a company we’ve partnered with to make their products and services available to you, we may send you E-mail. These E-mails may be based on Personal Information you provided in your initial transaction with us, in surveys both online and offline, from information that may indicate purchasing preferences and lifestyle, as well as available from external sources. These E-mails come directly from KAA. You can opt-out from receiving E-mail from KAAas described below in the section, “Declining E-mail.” When we send you E-mail, we may use your E-mail address to identify information about your receipt of the E-mail, including whether the communication was opened, how many times it was viewed and whether you clicked on an embedded hyperlink to reach a particular web page. This information is used to measure response rates to E-mail communications as well as enhance your Site experience.

KAAdoes not provide your Personal Information to our business partners. However, we may send you offer on behalf of our business partners. If you take advantage of an offer from aKAAbusiness partner and become their customer, they may independently wish to send E-Mails to you. In this case, you will need to inform them separately if you wish to decline receiving future E-mails from them.

We may share Personal Information with law enforcement agencies in the event of a criminal investigation or suspected illegal activity.

Forward/Email this Page Site users can choose to request that a Site Web page be sent electronically to another person. When you elect to do this, you will be required to enter your E-mail address and name, the recipient’s E-mail address and name, a subject line, and a text message that will go to the receiver. This will generate a pre-formatted E-mail message that will go from you to the receiver’s mailbox with your message embedded in the text of the E-mail. Forward/E-Mail This Page is completely voluntary and you will therefore have a choice whether or not to disclose the required information.

Contests When you enter a contest or other promotional feature on the Site, we may ask for your Personal Information so that we can administer the contest and notify winners. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose the required information.

Online Surveys We value opinions and comments from KAAcustomers, and you may have the opportunity to give us your feedback through Site surveys. In conducting these surveys, we may ask for your Personal Information so that we can appropriately identify you. Survey and Personal Information collected will be aggregated and used to make improvements to the Site and improve KAAproducts and services. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose the required information.

Declining Email KAAprovides customers with a means to decline receiving E-mail. At any time, you may request to discontinue receiving E-mail from KAAby following the opt-out instructions included at the bottom of all KAAE-mail and informing us of your preference.

Children This Site is not used to knowingly solicit Personal Information from or market to children under the age of 13. This site is for use by people who are over 18 years of age.

Customer Information If you would like information about your account, you believe that KAAhas not complied with this Privacy Policy with respect to your Personal Information, or you have other related inquiries or concerns, you may write to our offices. In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the KAAPrivacy Policy has not been complied with. KAA will investigate your inquiry or concern promptly.

Linked Internet Sites You should be aware that other Internet sites to which you link to from this site might contain privacy provisions that differ from the provisions of our Privacy Statement. KAA is not responsible for the privacy practices or content of other such sites. We encourage Site users to be aware when they leave the Site and to read the privacy statements of each and every Website that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Site.

Intellectual Property Right The copyright in all materials and information contained on this website vests in KAA, or is otherwise reserved, and may be accessed and downloaded for private and non-commercial use. All the content on this site including text, photos, logos, icons, designs, colors, layout and trademarks are the intellectual property of KAA and its associates and are as such protected by Law.

Publication or reproduction of any information or materials contained herein on any other website is expressly prohibited, unless prior written approval has been obtained therefore from an authorized representative of KAA. Without derogating from the foregoing, the practice of “web crawling” on this site is expressly prohibited where the use of the information is for commercial purposes, including the operation of any aggregated travel marketing search engine.

If you need more information about our privacy practices, please contact us any time at info@kingsafrica.com.